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Right of withdrawal

You have the right to revoke a contract concluded via the Online-Fanshop within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of revocation, you must send us

Aachener Reitturnier GmbH,
legally represented by the managing director
Dipl.-Kfm. Michael Mronz
CHIO Aachen-Collection/Fanshop
Albert-Servais-Allee 50
52070 Aachen
Tel: (+49) 241-889 27 162

by means of a clear declaration (e.g. a letter sent by mail or an e-mail) about your decision to revoke the contract. For this purpose, you can use the sample revocation form attached under [], which is, however, not mandatory. To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke the contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

End of the cancellation policy

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

- To
Aachener Reitturnier GmbH
Dipl.-Kfm. Michael Mronz
CHIO Aachen-Kollektion/Fanshop
Albert-Servais-Allee 50
52070 Aachen

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

- Date


(*) Delete as appropriate.

The right of withdrawal does not apply for goods that have been individually designed to meet the customer’s specifications or which are clearly tailor-made to meet their personal needs, neither does it apply for the delivery of audio or video recordings or software, if the delivered data media have been unsealed.