Right of Withdrawal

The consumers have the right to withdraw from the contract within 14 days. This does not apply for deliveries to customers outside of the European Union.

Instruction on Right of Withdrawal

Right of Withdrawal

You may cancel your contract in writing (e.g. letter, fax, email) within 14 days without stating any reason or – if you have received the goods before the end of this period – by returning the goods. The two-week period begins after you receive this instruction in writing, but not before receipt of the goods by the recipient (for repeated delivery of similar articles, not before the receipt of the first partial delivery) and not before we have fulfilled our obligation to provide information pursuant to art. 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB and our obligations pursuant to § 312 g para. 1 sect. 1 BGB (German Civil Code) in conjunction with art. 246 § 2 EGBGB. Sending the cancellation or the goods within the due period is sufficient to comply with the cancellation deadline. The right of withdrawal is to be addressed to:

Aachener Reitturnier GmbH,
legally represented by the General Manager
Dipl.-Kfm. Michael Mronz
Fan Shop
Albert-Servais-Allee 50
52070 Aachen

Consequences of the Cancellation

If cancellation has become effective, the services received by either party are to be returned and where applicable any benefits derived (i.e. interest) are to be reimbursed. If you cannot return the received services (i.e. benefits of use) or only in a deteriorated condition, we are entitled to compensation, if the usage or deterioration is caused by handling the goods beyond solely examining them to check their characteristics and proper functioning.

“Examination of the characteristics and proper functioning” is understood to be testing and trying the respective goods to the extent customary and possible in a shop. You have to bear the direct costs of the return according to § 357 para. 6  sect. 1 BGB (German Civil Code) if the delivered goods correspond to the ordered ones or if you have not yet made the consideration or a contractually agreed partial payment for a higher price of the item at the time of the revocation. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send the cancellation or the goods, for us with their receipt.

End of Instruction on Right of Withdrawal

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

- To
Aachener Reitturnier GmbH
Dipl.-Kfm. Michael Mronz
CHIO Aachen-Kollektion/Fanshop
Albert-Servais-Allee 50
52070 Aachen
Mail: shop@chioaachen.de
Fax: (+49) 241 – 889 27 159

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

- Date


(*) Delete as appropriate.

The right of withdrawal does not apply for goods that have been individually designed to meet the customer’s specifications or which are clearly tailor-made to meet their personal needs, neither does it apply for the delivery of audio or video recordings or software, if the delivered data media have been unsealed.